Cancellation Policy

Last updated: September 19, 2025

Standard Cancellation Terms

Cancellations made [48] hours or more before the scheduled pickup time will receive a full refund.

Important: Cancellations within [48] hours of pickup forfeit [25]% of total rental cost

Late Return Penalties

Late returns exceeding [1] hour will incur additional charges at [1.5]x the hourly rate.

Equipment Damage Fees

Important: Damage fees range from [$50] to [$500] depending on severity

Customers are responsible for any damage to equipment during rental period.

🇵🇷Puerto Rico-Specific Provisions

Additional hurricane-related cancellation policies apply in Puerto Rico.

Contact & Dispute Resolution

Contact [Business Name] at [Phone Number] or [Email Address] for disputes.