Policies

Cancellation Policy

Cancellation, late return, and dispute terms for CDJPuertoRico rental bookings.

Last Updated: April 7, 2026

Standard Cancellation Terms

Cancellations made 48 hours or more before scheduled pickup receive a full refund.

Cancellations within 48 hours of pickup forfeit 25% of the total rental cost.

Late Return Penalties

Late returns exceeding one hour may incur additional charges at 1.5x the applicable hourly rate.

Equipment Damage Fees

Damage fees can range from $50 to $500 depending on severity. Customers are responsible for damage occurring during the rental period.

Puerto Rico-Specific Provisions

Additional hurricane-related cancellation conditions may apply in Puerto Rico when severe weather affects transportation or public safety.

Contact and Dispute Resolution

For cancellation disputes, contact CDJPuertoRico at cdjpuertorico@outlook.com.